Postage & Delivery

We use Royal Mail 48 as our delivery service. Our standard delivery rate is £2.95 but if you spend over £10 this is complimentary.

You should receive your item within 2-3 working days, if this is not the case then please let us know by contacting hello@kindnatured.com

RULES & RESTRICTIONS

Please allow two additional days for deliveries to Scottish Highlands, Aberdeen, Northern Ireland and other rural areas. Please note that some deliveries to Northern Ireland could be delayed by Irish Customs. We apologise in advance for any inconvenience this may cause our customers. Unfortunately for select post codes in specific rural areas we may offer limited delivery options. You will be notified of this at checkout.  As postal delays can sometimes happen, we are unable to investigate any UK orders that have failed to arrive until 10 working days have elapsed from your order being placed.

Orders are processed for delivery on working days only (Monday through Friday, excluding Bank Holidays).

We will take all reasonable care to deliver to the address given. However we will not be liable for non-delivery or misdelivery as a result of incorrect data entry. To ensure that there are no mistakes with addresses and to check that our delivery company has all the correct details, please double check at the checkout stage.

We are unable to process orders to a P.O Box address.

INTERNATIONAL DELIVERY

Worldwide deliveries are charged at a flat rate of £5.95 and should take no longer than 10-18 working days to arrive. As postal delays can sometimes happen, we are unable to investigate any orders that have failed to arrive until 18 working days have elapsed from your order being placed. If this is the case then please let us know by contacting hello@kindnatured.com.  

International weight restrictions

We cannot accept orders above 1.9kgs from the following countries:

Afghanistan
Albania
Algeria
American Samoa
Angola
Anguilla
Antigua & Barbuda
Argentina
Armenia
Aruba
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire, Saba, St. Eustatius
Bosnia-Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cameroon
Cape Verde
Cayman Islands
Chad
Chile
Colombia
Congo
Congo, Dem. Rep. of
Cook Islands
Costa Rica
Croatia
Curacao
Cyprus
Czech Republic
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Eritrea
Estonia
Ethiopia
Fiji

French Guiana
French Polynesia
Gabon
Gambia
Georgia
Ghana
Gibraltar
Grenada
Guadeloupe
Guam
Guatemala
Guinea
Guyana
Haiti
Honduras
Hungary
Iceland
India
Iraq
Israel
Ivory Coast
Jamaica
Jordan
Kazakhstan
Kenya
Kuwait
Kyrgyzstan
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Macedonia
Madagascar
Malawi
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Micronesia
Moldova
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Namibia
Nepal
New Caledonia
Nicaragua

Niger
Nigeria
Norway
Oman
Pakistan
Palau
Palestine Authority
Panama
Papua - New Guinea
Paraguay
Peru
Poland
Puerto Rico
Qatar
Reunion Island
Romania
Russia
Rwanda
Saipan
Samoa, West
Saudi Arabia
Senegal
Serbia
Seychelles
Slovak Republic
Slovenia
South Africa
Sri Lanka
St. Kitts & Nevis
St. Lucia
St. Maarten (NL)
St. Martin (FR)
St. Vincent
Suriname
Swaziland
Switzerland
Tanzania
Togo
Tonga
Trinidad & Tobago
Tunisia
Turkey
Turks & Caicos Islands
Uganda
Ukraine
United Arab Emirates
Uruguay
Uzbekistan
Vanuatu
Venezuela
Virgin Islands (GB)
Virgin Islands (USA)
Wallis & Futuna
Zambia
Zimbabwe